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Company Name : Accenture Skills Required : Customer support voice process Experience Required : 1 - 4 Year(s) Job Location : Chennai Walkin Date : 26 July 2010 - 30 July 2010 Walkin Time : 09:00 a.m - 02:00 p.m Job Description : Please find the details of the walk-in event happening at our Chennai office as below. Responsibilities/Authorities: •The agent should have good customer service skill with neutral accent, should have knowledge of basic troubleshooting. The agent should have the ability to use the applications and tools appropriately, and should login for a schedule of 9 hrs. The agent needs to meet the SLA’s specified by the client by exceeding the client and corporate expectation on service, quality and cost. This needs to be followed with delighting their customers and work in conjunction with the Accenture global BPO delivery centre network. Work experience: 1 - 4 years of experience in Customer Support Voice Process industry with the following skills, •Excellent Communication skills •Excellent customer servicing skills •Prior experience in international BPO/Callcenter would be an added advantage •Candidate should be flexible to work in any shift (precisely NIGHT shift) Documents to be carried: •Copy of All education documents ( Degree, Mark Sheets, Certificates ) •Copy of Previous experience letter ( Offer Letter & Relieving Letter - OPTIONAL ) •2 Passport Size Photograph •Copy of Updated Resume •Photo ID Proof - Pan Card or Driving License or any other photo ID proof. Kindly Mention Internet on your CV when you walk-in for the interview. Walkin Venue : Details •Dates: 26th Jul to 30th Jul 2010. •Time: 9am - 2pm Venue: Accenture Services Pvt. Ltd. Tek Meadows, 51, Old Mahabalipuram Road , Sholinganallur, Chennai – 600119 Tel: + 91 44 4267 0000 Fax: +91 44 4267 0001 Contact Person : Rajkumar / Amir Hariharan Posted Date : 24/07/2010 Posted By : WalkinsIndia.com Support Team More Jobs : |
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