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Company Name : Ganpact - Client of Ma Foi Management Consultants Ltd Skills Required : Process Associate / Process Developer Experience Required : 1 - 7 Year(s) Job Location : Hyderabad Walkin Date : 09 August 2010 - 13 August 2010 Walkin Time : 10:00 a.m Job Description : Ma Foi Management Consultants Ltd Job Description Client Name : Genpact Job Title : Process Associate / Process Developer (Technical) Qualification & Exp : HSC & above Exp : 6 Months onwards (BPO Experience) Age Limit : 20yrs to 30yrs Location : Hyderabad Interview Location : Mumbai Interview Date : 9th Aug to 13th Aug Job Time : 5 Days a week (Rotational Shift 24/7) Position Objective Customer service technical, troubleshooting on Anti virus & desktop Technical Skills: Basic knowledge of computers, laptops, operating systems and computer hardware Good working knowledge of the Internet Advance troubleshooting skills for at least one of the following: Computer Desktop, including Internal Hardware Computer Laptop, including Internal Hardware One of the Operating systems from the following: Windows 98, Me, 2000, XP Home, XP Pro Peripherals like Printers, Scanners and Multifunction Devices Virus eradication including Manual Virus removal Networking Written Skills: Two Major Criteria’s: Good written Grammar (Conversation Flow and sentence construction) Reading, comprehension and responding skills based on the International Language Proficiency Rating System Typing Skills: A minimum of 15 words per minute Behavioural Skills: Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning and problem-solving skills Willing to learn and flexible to changes Aptitude and ability to grasp Team player Confident and should have a positive attitude Willingness to work for at least two-years duration with the organization Environmental, Physical and Other Requirements: Willing to work in shifts, rotating as schedule requires The weekly offs may not necessarily fall on the weekend The candidate should be willing to work on public holidays/festivals if scheduled/required A workday has pre-scheduled break timings. The job requires strict adherence to schedules Salary: 2 Lac to 3.50 Lac Reporting to – Team Leader If you are interested, please revert with your updated resume with photograph, current salary, expected salary, notice period, exp. Walkin Venue : Walk-in on the below address Divya: 9920147068/67232051 Riya 67232146/9920283945 Sachin: 9820268281/67232087 Mansi : 67232147/9819708584 Francis: 9892683613/67232065 Regards, Sachin Kalickal Ma Foi Management Consulting Ltd. 6th Floor, Tech web Centre, New Link Rd. Oshiwara, Jogeshwari (W) Mumbai - 400102. INDIA Tel. No.: 9820268281/67232087 Posted Date : 08/08/2010 Posted By : WalkinsIndia.com Support Team More Jobs : |
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