Walkins for Executive Customer Care from 16 to 19th jan at Mumbai

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Walkins for Executive Customer Care from 16 to 19th jan at Mumbai

Company Name : Telesky Shopping Pvt. Ltd

Skills Required : Willingness to work in night shifts  Experience in International Call Center is an added advantag

Experience Required : 0 - 1 Year(s)

Job Location : Mumbai

Walkin Date : 16 January 2012 - 19 January 2012

Walkin Time : 10:00 a.m - 03:00 p.m

Job Description :

Answer calls professionally

 Respond to customer inquiries

 Research required information using available resources
 Handle and resolve customer complaints

 Provide customers with product and service information

 Enter customer information

 Process orders, forms and applications

 Identify and escalate priority issues

 Route calls to appropriate resource

 Follow up customer calls where necessary

 Complete call logs

 Produce call reports
Salary:Not Disclosed by Recruiter
Industry: BPO, Call Centre, ITeS
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role Category:Other
Role:Fresher

Walkin Venue :

Telesky Shopping Pvt Ltd A-22, Morya House, Behind China 1 Restaurant Off. New Link Road, Andheri (W), Mumbai MUMBAI,Maharashtra,India 400053
Email Address:naveen@teleskygroup.com,jobs@teleskygroup.com
Telephone:91-22-42955447

Posted Date : 14/01/2012

Posted By : WalkinsIndia.com Support Team

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