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Company Name : Fidelity
Skills Required : Bsc computer science/BCA/MCA/Msc computer science/IT/BE CS/IT - 2008/2009/2010 pass outs.
Experience Required : 0 - 1 Year(s)
Job Location : Chennai
Walkin Date : 21 August 2010
Walkin Time : 10:00 a.m - 02:00 p.m
Job Description :
Eligibility :
1. Bsc computer science/BCA/MCA/Msc computer science/IT/BE CS/IT - 2008/2009/2010 pass outs.
2. Percentage - 65% and above - no standing arrears.
3. Excellent communication skills.
4.Should be willing to work in night shifts .
5.Should be willing to sign a bond for two years as per corporate standards.
Job Description :
· Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
· Fields customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
· Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
· Provides quality service and support in a variety of areas as per the service boundary.
· Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager.
· Highly developed sense of integrity and commitment to customer satisfaction.
· Communicates effectively through both verbal and written channels.
· Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
Documents to be brought -
1. 1 Pass port size photo.
2. All semester marksheets/Consolidated markeet.
3. ID proof and Address proof.
4. Take print out of this posting along with your updated profile WALK IN - 21-8-2010 between 10am to 2pm.
Walkin Venue :
Kindly find the venue details below
Venue:
Fidelity National Information Services (FIS)
No: 54, Vijayaraghava Road, T.Nagar - opp to old Sun TV Office.
www.fidelityinfoservices.com
Contact: Waheeda Fathima - HR - Executive Recruitment.
Posted Date : 19/08/2010
Posted By : WalkinsIndia.com Support Team
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