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Company Name : Quick Heal Technologies Pvt Ltd Skills Required : UG - B.Tech/B.E. - Computers, BCA - Computers) AND (PG - Any PG Course - Any Specialization, Post Gr Experience Required : 0 - 3 Year(s) Job Location : Pune Walkin Date : 01 February 2012 - 10 February 2012 Walkin Time : 10:00 a.m - 05:00 p.m Job Description : Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner. Provide support to customer through phone,remote and on-site visit by using strong analytical skill. Escalate the unresolved problems to next level i.e.either Core support or QA team Strong observation and analytical skills to troubleshoot the virus problems. Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team. Salary:Not Disclosed by Recruiter Industry: IT Software, Software Services Functional Area: IT-Other Role Category:Administration/Maintenance/Security/Datawarehousing Role:Tech Support Engineer Walkin Venue : Quick Heal Technologies Pvt Ltd. 1 st Floor Sai Narayan Appt. , opposite to Patrakar Bhavan, Navi Peth ,Ganjwe chouwk LBS road ,Pune. Posted Date : 30/01/2012 Posted By : WalkinsIndia.com Support Team Print / Share this Walkin : Tweet
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