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Openings for Hindi voice process

India Filings Pvt Ltd

Skills : Call Center,Customer care,tele sales,

Experience Required : 0 - 2 Year(s)

Job Location : Chennai

Job Description :

Key Skills
• Basic Computer Skills
• Good English writing and speaking skills
• Ability to converse with clients over email
• Ability to work with customers over phone
• Ability to manage and work with multiple clients
• Ability to multi-task effectively
• Positive attitude
• Punctual work ethics
• Ability to learn quickly
• Attitude to go beyond the job responsibilities to ensure client satisfaction
• Experience working with CRM and Project management tools
• Multi-lingual abilities a plus, Hindi preferred
Job Responsibilities
• Handle customer requests over phone and email on a daily basis
• Respond to customer requests within the accepted turn-around time
• Complete tasks like filing of forms, applying for licenses, etc., towards completion of engagement
• Complete all assigned tasks on-time
• Provide regular updates to the client
• Report to team leaders on job performance
• Explore opportunities for up selling and cross-sales
• Work punctually and diligently
Education & Experience
• Graduate in any discipline
• Basic computer skills

Walkin Date : 09/08/2017 - 09/15/2017

Walkin Time : 09:00 a.m - 04:00 p.m

Walkin Venue :

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Job Posted on : 07/09/2017

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