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BPO/ Technical Support/ Fresher/ BBA/ BCA/ BA/ 12th

Astrum Infotech

Skills : Good command in verbal and written English (English Must)., Excellent written communication skills.,

Experience Required : 0 - 6 Year(s)

Job Location : Rajouri Garden, New Delhi

Job Description :

Greetings from Astrum Infotech!
We are pleased to inform you about the opening for Technical Support Executives!
Walk-In dates: Monday & Saturday
> Technical Support Process
> Designation: Technical Support Executive
> Shifts: Night Shift
> Process: USA, Canada, technical Support
> Timing: 8.00pm to 5.00am
> Week Off: 2 (Rotational)
> Salary: Upto 12K to 15K
> Education: 12th Pass, B.Tech & B.E. graduates (Any stream).
> Work Experience: Only freshers are eligible.
Job Description:-
Benefits & Compensation:-
• Salary upto 12K To 15K
• Meal available.
• Opportunity for fast track career growth.
• International standard facility.
• Recreational activities and cultural programs.
Roles & Responsibilities:-
• Responsible for handling users emails & calls.
• Responsible for troubleshooting potential technical issues with the users.
• Responsible to manage the open tickets in queue & closure follow up in the CRM.
• Need to ensure adherence to process & deliver operational requirement.
• Good communication, Night shift process.
Skills Required:-
• Good command in verbal and written English (English Must).
• 12th Paas-out, B.Tech or B.E. graduate, 12th, freshers are eligible (Any stream).
• Excellent written communication skills.
• Good comprehension and correct grammar skills
• Excellent computer/ internet navigation skills.

Walkin Date : 06/02/2018 - 06/15/2018

Walkin Time : 07:00 p.m

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Job Posted on : 01/06/2018

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