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Customer Service Associates

Gem Software Solution

Skills : Good Communication

Experience Required : 0 - 1 Year(s)

Job Location : Gem Software Solution, No.37, Chamiers Tower, 5th Floor,Chamiers Road, Teynampet, Chennai-18.

Job Description :

Warm greeting From Gem Software Solutions!!!

Designation: Customer Service Associates

Job Location: Chennai

Qualification: Any Degree

Experience: 0-2 years of experience (Freshers can also apply)

Salary: As per industry standard

Schedule: Required to work flexible schedule during evening & night shifts(Cab Available)

Skills Required:

• Strong English language skills(Written & Verbal)
• Knowledge of MS. Office Suite, Word, Excel, PowerPoint.
Job Responsibilities:

• Handle calls, emails, facsimiles & order exceptions (EDI). Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. The position requires handling additional responsibilities per the requirement
• Receive order information from customers and sales representatives and enter details into the order entry tool. Orders can be received via phone, e-mail & facsimile
• Communicate with Sales/Customers via Fax/Email to collect information or update information
• Receive return requests, identify reason for return, document appropriately and arrange for return of goods (if applicable)

If this profile suits your career aspirations, please walk-in with your updated resume/CV ( 9th Feb 2018 - 16th Feb 2018) Monday to Friday anytime between 10 am to 4 pm at the below mentioned venue.

Gem Software Solution,
No.37, Chamiers Tower,
5th Floor,Chamiers Road,

Please meet us in person.

Contact Person: Chandrika V (HR Executive)

Mobile No: 9677006662

You can also refer your friends.

Walkin Date : 02/09/2018 - 02/16/2018

Walkin Time : 09:00 a.m - 03:00 p.m

Walkin Venue :

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Job Posted on : 05/02/2018

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